Jack Byrd prioritizes training as the foundation of Solaren’s operations. The company requires regular courses for all security personnel, exceeding state minimums and addressing specific client needs across different operational contexts.
Tennessee mandates four hours of training for unarmed security licenses, covering deescalation tactics, first aid, legal responsibilities, and defensive techniques. Solaren Risk Management supplements this with company-specific instruction on report writing, equipment operation, and client-specific protocols.
Armed security training combines classroom instruction with range time. Contractors learn use-of-force continuum, legal updates, and firearm handling. Less-than-lethal weapons training covers chemical sprays, batons, and conducted energy weapons like Tasers. A unique component involves voluntary exposure to these tools so personnel understand their effects.
Darrell Webb coordinates training programs. As an active law enforcement officer, he brings current knowledge of industry standards and legal requirements. His law enforcement agency connections provide additional training resources and expertise.
Active shooter response represents a specialized certification. This training includes simulated scenarios, evacuation procedures, and coordination with law enforcement. Schools and certain commercial clients require security personnel to hold this certification before assignment.
Tactical Emergency Casualty Care courses run three days and cover tourniquet application, CPR, and first response medical techniques. One Solaren contractor used this training to save a stabbing victim’s life while working a downtown Nashville bar. The incident demonstrated practical value beyond regulatory compliance.
Report writing receives dedicated attention. Not all contractors arrive with documentation skills, yet detailed incident reports prove essential for legal protection and client communication. Regular courses teach proper formatting, required categories, and narrative construction.
Jack Byrd holds trainer certifications himself and participates in course development. His law enforcement background informs training priorities, particularly around legal compliance and professional standards.
Performance evaluations occur quarterly and annually. These assessments identify training needs, recognize excellence, and determine advancement opportunities. Contractors who consistently perform well often transition to supervisor roles or receive invitations to specialized training programs.
Annual Christmas parties include awards for training completion and exceptional field performance. Recognition may come with pay increases, typically one to two weeks of salary added to the next paycheck. The company also offers Bridgestone Arena suite access for contractors who save lives or demonstrate outstanding service.
Online training provides flexibility for contractors unable to attend in-person sessions. The courses cover the same material as classroom instruction, taking approximately four hours to complete at the contractor’s pace. Certificates from online courses satisfy state licensing requirements.
Restraints training addresses handcuff use and legal limitations. Security personnel lack law enforcement authority, making proper restraint technique and legal knowledge critical. The course covers when restraints may be used and documentation requirements following their application.
Dallas Law certification allows contractors to work at Nashville bars serving alcohol. This Tennessee-specific requirement addresses unique challenges of intoxicated patrons and nightlife security. Training emphasizes deescalation in alcohol-influenced situations.
Supervisor courses prepare contractors for management roles. These programs cover personnel coordination, client communication, incident response, and documentation requirements. Successful supervisors often advanced from field positions after demonstrating competence and leadership.
Jack Byrd’s commitment to education reflects understanding that untrained security provides little value to clients. Professional security requires current knowledge of regulations, techniques, and best practices. Training investment translates to better service quality and reduced liability risk.
The company’s training program openness extends beyond Solaren employees. Public enrollment allows individuals to obtain certifications before seeking security employment. This approach builds the broader security workforce while identifying potential Solaren recruits.